privacy policy

1. Information we collect
・This website may collect the following information from customers for workshop reservations and product sales.

Contact information (email address, phone number, etc.)
Other necessary information
・Your personal information will be used only for the purpose of making reservations, processing product sales, and providing services.

2. Purpose of use of information
・The collected information will be used for the following purposes.

Workshop reservation management and operation
Product sales transactions and shipping procedures
Providing services and responding to inquiries
Compliance with legal requirements and regulations

3. Provision of information to third parties
・Customer’s personal information will not be provided to third parties except in cases based on legal requirements.

4. Cancellation Policy
・Cancellations made up to one week before the reservation date will not be cancelled.

・Refunds will not be given for cancellations made within one week of the reservation date.

・If the reservation is canceled due to our circumstances, we will immediately refund the full amount.

5. Use of cookies
・This website may use cookies. Cookies save your settings and preferences, allowing us to provide you with more efficient services.

6. Security
・Collected information will be protected from unauthorized access by taking appropriate security measures.

7. Changes to privacy policy
・The privacy policy of this website may be changed without notice. If there are any changes, we will notify you on this page.

8. Contact information
・If you have any questions or inquiries regarding the privacy policy, please contact us using the contact information below.

[Company name] Collenowlle Co., Ltd.
[Address] Shinjuku New Housing 501, 4-21-16 Nishi-Shinjuku, Shinjuku-ku, Tokyo
[Email address]